Job Title: Client Support Engineer (Tier 1 – Entry-level IT Support/Help Desk role)

Job Requirements: Applicant must have at least set up a home personal computers, must work well in teams, have experience in customer services, work flexible hours, be willing to travel (up to 30 weeks per year), and have interest in learning the following:

  • Data networking
  • Software application installation and support
  • Hardware maintenance
  • Hardware installation and support
  • Excellent people/phone skills
  • Adequate written and verbal communication

Critical to your success is whether or not you have the ability to care for the customer and not just cure the problem.  Our approach makes it all about the customer as a person, not just fixing technical issues.  You would work with a team of great people in a fast-paced, multi-tasking environment to resolve problems, manage small projects, and serve some up-and-comers in the Banking industry in the Southeast.  This is an opportunity to get a foot in the door of the IT world.  The role serves to provide much needed experience as well as an avenue to grow within the company.

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ABOUT US.

Community Bank Connection was established in 1995 and has served the needs of over 500 Community Banks in 47 states.  The Company and its Teams serve only Community Banks and practice in the areas of Compliance, Communications, Bank Operations, Risk Assessments, Vendor Management, Vendor Contract Review and Negotiation, Technology Design, Implementation, and Support, Bank Policy Development and Maintenance, Training, Documentation Services, Mergers and Acquisitions, Paperless Enterprise Content Management and Presentment, Enterprise Risk Management Solutions, Strategic Planning, Business Continuity Planning, Testing, and Reporting, and Information Security Officer Services.

Why is Community Bank Connection Reputable?

Committed 100% to Community Banks  – Community Bank Connection only supports Community Banks.  Period.  It does not sell to nor support Independent Banks’ competitors.  It does not have exclusive arrangements with any service or product provider but only serves the Independent Banker.

Active in and Knowledgeable about the Marketplace – Community Bank Connection’s Teams are constantly in the process of evaluating and implementing solutions for Community Banks, in addition to regularly attending regulatory exams throughout the country.  Community Bank Connection provides intelligent, compliant, and focused solutions throughout the market.

An Independent Advocate

CBC’s Team Members step into the shoes of the Independent Banker and, based upon their experience and current knowledge of the marketplace, objectively evaluate the Bank’s environment.  When engaged to develop or implement solutions, our Team will recommend the most-appropriate solutions for the Bank based upon the Bank’s strategy, needs, capabilities, and resources.

ABOUT US.

Community Bank Connection was established in 1995 and has served the needs of over 500 Community Banks in 47 states.  The Company and its Teams serve only Community Banks and practice in the areas of Compliance, Communications, Bank Operations, Risk Assessments, Vendor Management, Vendor Contract Review and Negotiation, Technology Design, Implementation, and Support, Bank Policy Development and Maintenance, Training, Documentation Services, Mergers and Acquisitions, Paperless Enterprise Content Management and Presentment, Enterprise Risk Management Solutions, Strategic Planning, Business Continuity Planning, Testing, and Reporting, and Information Security Officer Services.

Why is Community Bank Connection Reputable?

Committed 100% to Community Banks  – Community Bank Connection only supports Community Banks.  Period.  It does not sell to nor support Independent Banks’ competitors.  It does not have exclusive arrangements with any service or product provider but only serves the Independent Banker.

Active in and Knowledgeable about the Marketplace – Community Bank Connection’s Teams are constantly in the process of evaluating and implementing solutions for Community Banks, in addition to regularly attending regulatory exams throughout the country.  Community Bank Connection provides intelligent, compliant, and focused solutions throughout the market.

An Independent Advocate

CBC’s Team Members step into the shoes of the Independent Banker and, based upon their experience and current knowledge of the marketplace, objectively evaluate the Bank’s environment.  When engaged to develop or implement solutions, our Team will recommend the most-appropriate solutions for the Bank based upon the Bank’s strategy, needs, capabilities, and resources.